Home Ownership Income Collection
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Places for People is seeking to appoint an experienced external provider to deliver an end-to-end Home Ownership arrears management service.
The contract will cover the collection of homeowners’ rent and service charges, including tracing, recovery and enforcement activity across all applicable tenures, such as shared ownership, leasehold and freehold service charges.
The successful provider will be responsible for the design, implementation and delivery of an outsourced arrears management service, taking responsibility for day-to-day arrears casework.
Places for People will retain strategic oversight, governance and accountability for vulnerable or complex cases, ensuring appropriate management and customer protection throughout the service.
What the notice asks for
The successful provider will be responsible
The successful provider will be responsible for the design, implementation and delivery of an outsourced arrears management service, taking responsibility for day-to-day arrears casework.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-06a119
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 047839-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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