Contracts Finder · Historical
MCA - Maritime and Coastguard Agency
IT Service Management Platform (ITSM) Licences, Support and Maintenance
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £111,400Estimated value stated in the notice
- Deadline (UK time)
- Thu 16 Jul 2026, 11:00 BSTA deadline does not apply to this historical notice. The source records Thu 16 Jul 2026, 11:00 BST, which is not an open deadline.
- Published
- 2 Oct 2026
- Region
- Any region
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The MCA has a requirement for a modern, cloud-based ITSM platform to replace the legacy toolset, enabling improved service delivery, automation, analytics, and integration with MCA's digital ecosystem. The new solution will support ITIL-aligned processes, enhance user experience, and deliver measurable benefits including faster resolution times, improved CMDB accuracy, and better self-service.
This solution was tendered as a Further Competition under Government Commercial Agency framework Technology Products & Associated Services 2, under Lot 3.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 48000000
04/ History
Releases of this notice
0 releases held, oldest first. Dates are UK time.
No releases are held for this notice.
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 9ef65ed7-e5ae-45b2-839f-26d0832814dc
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Sun 4 Oct 2026, 01:04 BST
- Read at
- Fri 16 Oct 2026, 21:23 BST
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Built on published notices from Find a Tender and Contracts Finder.