RFP QuestBeta
OpenStage · planning

London Borough of Southwark

ITSM Solution Preliminary Market Engagement

Software & IT SystemsCPV 48000000
Value£450k
Deadline
Published28 Jul 2026
RegionNationwide
Who to contact
Sarah Walker
Sarah.Walker@southwark.gov.uk

The procurement contact named on the official notice.

Contract value in context
£450ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

When this comes round again

London Borough of Southwark has published 19 Software & IT Systems notices, about every 5 months. On that rhythm the next one is expected around December 2026.

24% of London Borough of Southwark’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

Southwark Council aims to undertake a future procurement following the decision to leave the shared technology service arrangements and implement a new internal IT operating model that can support the council’s independent delivery and management of technology services.

Recruitment into these roles has started and will continue throughout 2026 and into 2027.

A major foundational requirement of this transition is the procurement and implementation of a dedicated IT Service Management (ITSM) platform.

The existing arrangement is based on a shared platform, licenced to the shared services organisation, that has been configured to meet the requirements of a different operating model and is not considered suitable for the council’s future needs.

The Authority requires feedback on the feasibility of the specification to support the development of the authority’s requirements and approach to the procurement.

The documentation and specification attached are provided in good faith for market engagement purposes only.

Requirements

What the notice asks for

01

Southwark Council aims to undertake a future

Southwark Council aims to undertake a future procurement following the decision to leave the shared technology service arrangements and implement a new internal IT operating model that can support the council’s independent delivery and management of technology services.

02

The Authority requires feedback on the feasibility

The Authority requires feedback on the feasibility of the specification to support the development of the authority’s requirements and approach to the procurement.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-06d5ae
Stage
planning · Planning
Source
Find a Tender
Buyer ref
071387-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

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London Borough of Southwark’s tender network

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