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Contracts Finder · Historical

London Luton Airport

L24084-Q-JJ - Online Service Quality Monitoring Tool

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
Thu 23 Jan 2025, 12:00 GMTA deadline does not apply to this historical notice. The source records Thu 23 Jan 2025, 12:00 GMT, which is not an open deadline.
Published
8 Jan 2025
Region
East of England

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

LLA is looking to implement an all-in-one Online Service Quality Monitoring Tool to enable and unlock online reviews monitoring and management system with the capability of connecting/integrating with our Customer Service Power BI Dashboard. Preferred format would be a digital platform designed to help LLA to manage and improve online presence by consolidating, analysing, and enhancing online reviews, social media interactions, and overall digital overview of the airport itself and all involved concessionaires.

The proposed solution should have the ability to manage consumer feedback from acquisition to loyalty, directly addressing most local search factors

For further details please see tender documentation.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 48000000 48500000 48510000 72000000 72200000 72210000 72212000
  • 48517000 72212517

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 8 Jan 2025
    Contract notice

    Contract notice published 8 January 2025.

    Release eca5abaf-5a40-43b3-83df-30a44924eb7d

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.
  • Only one release is held, so there is no change history.

06/ Questions

About this notice

London Luton Airport published this notice.

Value not stated in source.

07/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
eca5abaf-5a40-43b3-83df-30a44924eb7d
Source
Contracts Finder
Stage
contract · Contract
Last verified
Sun 5 Apr 2026, 14:16 BST
Read at
Fri 16 Oct 2026, 20:29 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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