LDC & EBC - Tenant Satisfaction Measures
The procurement contact named on the official notice.
The submission route named on the official notice.
This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.
Eastbourne Borough Council publishes Business Services work continuously — 6 notices, roughly one every 88 days. This is a stream to watch, not a cycle to wait for.
14% of Eastbourne Borough Council’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
Lewes District and Eastbourne Borough Councils wish to invite quotes for the supply of services in respect of conducting Tenant Satisfaction Surveys of Council tenants in a prescribed way.
This is called the Tenant Satisfaction Measures (TSM).
Tenant Satisfactions Measures have to be collected by Social Landlords according to requirements set by the Regulator of Social Housing in the Transparency, Influence and Accountability Standard.
TSMs are intended to be a tool which allows tenants to scrutinise their landlord’s performance, provide insights to landlords on where they can improve their services, and provide a source of intelligence to the regulator on how far landlords are meeting the outcomes of the new consumer standards.
The regulatory framework for social housing in England underpins the collection of TSM data and include information from tenant surveys and management information held by landlords on areas including repairs and maintenance, complaints and engagement, respectful and helpful engagement and building safety.
The first national results were published in 2024 and will continue to be published annually by the Regulator to support their operational approach to regulating the consumer standards set out in the regulatory framework for social housing in England.
What the notice asks for
TSMs are intended to be a tool
TSMs are intended to be a tool which allows tenants to scrutinise their landlord’s performance, provide insights to landlords on where they can improve their services, and provide a source of intelligence to the regulator on how far landlords are meeting the outcomes of the new consumer standards.
The first national results were published in
The first national results were published in 2024 and will continue to be published annually by the Regulator to support their operational approach to regulating the consumer standards set out in the regulatory framework for social housing in England.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at Eastbourne Borough Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads Eastbourne Borough Council’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-0652f0
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 013015-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
Eastbourne Borough Council’s tender network