National Insurance & PAYE Service Support and Change
The procurement contact named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
HM Revenue & Customs publishes IT Services work continuously — 30 notices, roughly one every 9 days. This is a stream to watch, not a cycle to wait for.
21% of HM Revenue & Customs’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
HM Revenue & Customs (HMRC) is delivering a market engagement session for the National Insurance and PAYE System (NPS) procurement.
This involves the delivery of Business Application Support and Maintenance services for NPS and other services.
The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates.
NPS currently operates on a legacy technology estate with limited modularity and scalability.
HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability.
This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.
What the notice asks for
This involves the delivery of Business Application
This involves the delivery of Business Application Support and Maintenance services for NPS and other services.
Business Application Support & Maintenance ("Run"),
Business Application Support & Maintenance ("Run"), and.
A Change Management capability to support change
A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates.
This investment lays the groundwork for future
This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at HM Revenue & Customs, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads HM Revenue & Customs’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
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- OCID
- ocds-h6vhtk-060aee
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 080085-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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