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Find a Tender · Historical

Financial Ombudsman Service

Security Operations Centre Services

Historical · AwardedNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
No open deadlineA deadline does not apply to this historical notice.
Published
12 Dec 2024
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Contract for the provision of a managed Security Operations Centre (SOC) service to provide the following:

1. Provision of a modern and fit-for-purpose SOC capability operating 24 hours a day, 7 days a week, 365 days a year (working in concert with the Financial Ombudsman Service’s cyber security team);

2. Undertake standard security operations functions including:

a) Performing triage of security incidents, core security incident response, and escalation activities (we refer to these as level 1 and 2 activities);

b) Tuning/configuration of the Security Information & Event Management (SIEM) solution and associated Security Orchestration, Automation & Response (SOAR) capabilities;

c) Responding to threat intelligence and performing proactive threat hunting;

d) Management, investigation, and resolution of critical/major security incidents including digital forensics as required; and

e) Conducting process improvement activities to improve the effectiveness of the SOC.

3. Provision of cyber security resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis. These resources maybe involved in project or business as usual activities.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 72000000

04/ History

Releases of this notice

2 releases held, oldest first. Dates are UK time.

  1. 17 Nov 2023
    Tender notice

    Tender notice published 17 November 2023.

    Deadline in this release: Mon 18 Dec 2023, 17:00 GMT.

    Release 034127-2023

    View this release on Find a Tender (opens in a new tab)
  2. 12 Dec 2024
    Award notice

    Award notice published 12 December 2024. The notice text changed; the source gives no change note.

    Release 040157-2024

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.

06/ Questions

About this notice

Financial Ombudsman Service published this notice.

Value not stated in source.

07/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-041aea
Source
Find a Tender
Stage
award · Awarded
Last verified
Mon 6 Apr 2026, 16:48 BST
Read at
Fri 16 Oct 2026, 21:04 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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