Find a Tender · Forecast
Telephony and Call Centre - Teams Front End
Forecast: a planned procurement that is not yet at tender stage.
01/ The notice
Key facts
- Value
- £500,000Estimated value stated in the notice
- Deadline (UK time)
- No open deadlineA deadline does not apply to this forecast notice.
- Published
- 17 Sep 2025
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
At the University of Exeter communication is key to how we engage with our students, colleagues and partners. Whilst the use of telephony has vastly reduced in recent years, with other forms of communication being more prevalent, telephony still has a place in many areas, including accommodation, estates patrol, clearing etc. Currently the University has a disparate number of Telephony systems for internal and external telephony as well as two separate call centre systems. It is intended to simplify the overall telephony system where possible and have a single provider for telephony and a single provider for call centre operations. This could be the same provider and indeed the same system if appropriate.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 32552310
- 64215000
- 64210000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 17 Sep 2025Planning notice
Planning notice published 17 September 2025.
Release 057509-2025
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-059ca4
- Source
- Find a Tender
- Stage
- planning · Planning
- Last verified
- Mon 6 Apr 2026, 21:32 BST
- Read at
- Tue 20 Oct 2026, 17:38 BST
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