Financial Ombudsman Service Limited
The provision of the design and delivery of a leadership development training programme
The procurement contact named on the official notice.
Access to the procurement documents is restricted to: https://procurement.financial-ombudsman.org.uk/web/login.html Locating the tender: 1. Go to ‘Sourcing’ or ‘View Opportunities’ 2. Use the search bar to find the opportunity by its reference number or name. • Project reference: ten_1160 • Name: The provision of the design and delivery of a leadership development training programme 3. Click on the opportunity title to open the tender. 4. Then select ‘Express Interest’ to access documents 5. The system will add the tender to your ‘My Responses’ area. 6. You will now be able to download all tender documents and ask clarification questions. For escalations contact (including project name and reference) : procurement.enquiries@financial-ombudsman.org.uk
The submission route named on the official notice.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Financial Ombudsman Service Limited has published 15 Business Services notices, about every 5 months. On that rhythm the next one is expected around January 2027.
40% of Financial Ombudsman Service Limited’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
The Financial Ombudsman Service (FOS) is seeking to appoint a suitably experienced provider to design, develop, and deliver a high-quality leadership development programme that aligns with our strategic objectives, values, and leadership behaviours.
The successful provider will work in close partnership with our Learning and Development function to ensure the programme is tailored to the unique context and needs of FOS.
The scope of services includes: • Collaborating with FOS’s Learning and Development team to design a scalable leadership development programme, fully aligned with our leadership skills framework and organisational context. • Delivering a blended learning experience incorporating in-person, virtual, hybrid, and on-demand modules for defined cohorts, with the aim of reaching up to 108 leaders over the contract duration. • Supplying all necessary learning materials, tools, and digital content to support sustained learning and development. • Working with FOS’ Learning and Development team to implement robust evaluation methods to assess participant experience, capability development, and the overall impact of the programme. • Sharing responsibility with the FOS team for managing and administering all aspects of programme delivery, quality assurance, and evaluation, ensuring adherence to agreed contract costs and timelines.
The programme is expected to run over two years with an option to extend for one year, commencing with a pilot phase followed by a full rollout
What the notice asks for
The successful provider will work in close
The successful provider will work in close partnership with our Learning and Development function to ensure the programme is tailored to the unique context and needs of FOS.
Supplying all necessary learning materials, tools,
Supplying all necessary learning materials, tools, and digital content to support sustained learning and development.
Working with FOS’ Learning and Development team
Working with FOS’ Learning and Development team to implement robust evaluation methods to assess participant experience, capability development, and the overall impact of the programme.
The programme is expected to run over
The programme is expected to run over two years with an option to extend for one year, commencing with a pilot phase followed by a full rollout.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at Financial Ombudsman Service Limited, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads Financial Ombudsman Service Limited’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-05ee13
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 000554-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
Financial Ombudsman Service Limited’s tender network