Freshworks Inc.
Public-sector supplierProfile built from official UK public-sector award data.
- Contracts won
- 34
- Total value
- £4.9m
- Buyers
- 26
- Active
- 9 Apr 2020 – 14 Apr 2026
Eligible tenders
Based on the categories Freshworks Inc. has publicly won in. Eligibility is inferred from official award data — it is not a record of who bid.
£1.5bn
in 481 eligible tenders closed in the last 12 months.
HMRC Customer Relationship Management
HM Revenue & Customs · £2.0bn framework ceiling · closed 22 Jun 2026 · IT Services
Software Application Solutions 2
Yorkshire Purchasing Organisation · £1.0bn framework ceiling · closed 10 Jul 2026 · IT Services
Healthcare AI Solutions
NHS Shared Business Services Limited · £750m framework ceiling · closed 7 Jul 2026 · IT Services
Control and Automation
THAMES WATER UTILITIES LIMITED · £435m framework ceiling · closed 13 Mar 2026 · IT Services
Technology Services Specialist Framework (TSSF)
Southern Water Services Limited · £360m framework ceiling · closed 26 Feb 2026 · IT Services
Civil Parking enforcement and PCN software Procurement
Oxfordshire County Council · £170m framework ceiling · closed 13 Apr 2026 · Software & IT Systems
Open right now
Extension of existing Dynamic Purchasing System for Automation Marketplace DPS
The Minister for the Cabinet Office acting through Crown Commercial Service · £10.0bn framework ceiling · deadline 15 Nov 2026 · IT Services
Cyber Security Services 3 Extension Notice
The Minister for the Cabinet Office acting through Crown Commercial Service · £800m framework ceiling · deadline 13 Feb 2029 · IT Services
Space Enabled and Geospatial Services Extension Notice
The Minister for the Cabinet Office acting through Crown Commercial Service · £216m framework ceiling · deadline 10 Feb 2029 · IT Services
Extension of existing Dynamic Purchasing System for Artificial Intelligence DPS
The Minister for the Cabinet Office acting through Crown Commercial Service · £200m framework ceiling · deadline 4 Nov 2026 · IT Services
Continuous Water Quality Monitoring (CWQM)
United Utilities Water Limited · £127m framework ceiling · deadline 29 Jan 2027 · Software & IT Systems
Cadent Gas IT Consultancy & IT Technical Capability Dynamic Purchasing System
CADENT GAS LIMITED · £100m · deadline 22 Nov 2026 · IT Services
NHS England - Dynamic Purchasing System for the Provision of Lloyd George Record Digitialisation Services
NHS England · £90m · deadline 1 Aug 2026 · IT Services
IT and Cyber Security Services
Procurement Assist Limited c/o Integrated Facilities Management Bolton Ltd (iFM Bolton) · £75m · deadline 31 May 2029 · IT Services
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Battle this company →Deterministic 0–10 stats from official award data — 10 ≈ top 1% of UK public-sector suppliers.
Freshworks Inc.
Registered · CH 33-121-8825
9.4
overall
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Decision-makers
Buyer network
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Wins over time
2020
2021
2022
2023
2024
2025
2026
Contract wins per year
Sectors they win in
| Sector | Wins | Value |
|---|---|---|
| Software & IT Systems | 19 | £3.0m |
| IT Services | 15 | £1.9m |
Recent wins
DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027
Department of Health and Social Care · £10k · 14 Apr 2026
PAHT - ITSM Software Project
The Princess Alexandra Hospital NHS Trust · £574k · 13 Apr 2026
Workforce, Training and Education IT Service Desk
NHS England · £371k · 2 Apr 2026
Information Technology Service Management(ITSM)
Surrey and Borders Partnership NHS Foundation Trust · £144k · 2 Apr 2026
Service Desk Software - Knowledge Services & Library
NHS England · £39k · 2 Apr 2026
Contract for the provision of IBCA Digital Service Management Tooling
Cabinet Office · £279k · 22 Dec 2025
Freshworks Software
DfTc - Department for Transport · £43k · 23 Oct 2025
DDaT25298 - Licences For IT Service Management Platform
UK SHARED BUSINESS SERVICES LIMITED · £11k · 26 Sept 2025
Fresh Service
Independent Office for Police Conduct · £200k · 7 Jul 2025
Freshservice Renewals
UHSFT · £104k · 7 Jul 2025
Provision of an IT Service Management ITSM
Cabinet Office · £361k · 9 Dec 2024
Provision of Service Desk Digital Solutions
Suffolk County Council · £250k · 3 Sept 2024
ITSM Service Desk Software
Oxfordshire County Council · £176k · 20 Mar 2024
IT Service Desk Software Solution for NHS Mid and South Essex ICB
Attain · £54k · 31 Oct 2023
Freshdesk License
Health Education England · £68k · 29 Sept 2023