Contracts Finder · Historical
2026-030 IT Service Management (ITSM)
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £300,000Estimated value stated in the notice
- Deadline (UK time)
- Thu 1 Jan 2026A deadline does not apply to this historical notice. The source records Thu 1 Jan 2026, which is not an open deadline.
- Published
- 20 Oct 2026
- Region
- Any region
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
This contract is for a supplier to provide the Ivanti Information Technology Service Management (ITSM) solution. This includes the associated software licences, support, maintenance, and professional services required to enable its effective use. The solution will provide Ofgem with a secure, cloud-based platform to manage, track and resolve IT service requests, incidents, problems, changes and related operational activities through a structured and controlled service management environment.
The supplier will be responsible for providing a comprehensive Enterprise Service Management platform that supports not only IT service delivery but also wider business functions such as Human Resources, Facilities Management, Security Operations and Project Management. The solution will include self-service capabilities, service catalogue functionality, asset and configuration management, workflow automation, systems integration, artificial intelligence features, reporting tools and dashboard functionality to improve service delivery and operational performance.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 72500000
- 72600000
- 72610000
- 72611000
04/ History
Releases of this notice
2 releases held, oldest first. Dates are UK time.
- 20 Oct 2026Award notice
Award notice published 20 October 2026.
Deadline in this release: Thu 1 Jan 2026.
Release 542e145b-9ff7-4f94-bc4d-08971d755db3-918490
View this release on Contracts Finder (opens in a new tab) - 20 Oct 2026Contract notice
Contract notice published 20 October 2026. The source does not state what changed.
Release cf-v2:c5ddf025969819aaf589cd538ee17f6a61b1a8cd751cad72071eae26e770593c
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- None recorded for the fields above. Attached documents are not read, so this is not a full account of the tender.
06/ Questions
About this notice
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 542e145b-9ff7-4f94-bc4d-08971d755db3
- Source
- Contracts Finder
- Stage
- award · Awarded
- Last verified
- Thu 22 Oct 2026, 07:14 BST
- Read at
- Fri 23 Oct 2026, 04:59 BST
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Built on published notices from Find a Tender and Contracts Finder.