Contracts Finder · Historical

Arcus Answer Automated FAQ Response

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value: £95,000Estimated value stated in the notice
Deadline (UK time): Fri 20 Sep 2019A deadline does not apply to this historical notice. The source records Fri 20 Sep 2019, which is not an open deadline.
Published: 25 Nov 2019
Region: Any region

02/ The brief

Not fully read: this is the notice text; attached documents are not read.

• Use of Artificial Intelligence to respond to inbound call questions automatically

• Instantly answer customer requests 24/7 x 365 (if required, as agreed between the Parties)

• Reliably deliver consistent messages

• Provide near real time reporting dashboard

• Be quickly implemented using an Agile approach

• Give BEIS instant visibility of questions the chatbot is unable to answer

• Provide a fast & responsive user experience

• Include creation of a dashboard with agreed Management Information (MI)

03/ Classification

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

04/ History

One release held, oldest first. Dates are UK time.

25 Nov 2019
Contract notice
Contract notice published 25 November 2019.
Release eaa9e876-2a12-4f20-a493-ea294b53e117
View this release on Contracts Finder (opens in a new tab)

05/ Limits

06/ Questions

Business Energy and Industrial Strategy published this notice.

Estimated value stated in the notice: £95,000.

08/ Related

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Built on published notices from Find a Tender and Contracts Finder.