Contracts Finder · Historical

Contact Centre Call Handling Platform

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £253,811Estimated value stated in the notice
Deadline (UK time): Thu 13 Sep 2018A deadline does not apply to this historical notice. The source records Thu 13 Sep 2018, which is not an open deadline.
Published: 3 Dec 2018
Region: North West

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

YHG have entered into a contract with Maintel Europe Limited for the provision of a Call Handling Software Platform for Contact Centres via the Crown Commercial Services (CCS) Framework Agreement RM1045 Network Services Lot 10.

The contract relates to call handling software, licencing and support, upgrade and expansion, service design manager and consultation.

In line with Framework Call Off procedures this notice is being published for information only.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

48000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

3 Dec 2018
Contract notice
Contract notice published 3 December 2018.
Release 20686018-009d-4e49-80df-7ac5761e70df
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

Your Housing Group Ltd published this notice.

Estimated value stated in the notice: £253,811.

07/ Tender hubs

More contact centre services tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.

Open now in Contact centre services tenders

Provision of out of hours customer call centre services.Connexus Homes Limited · Published 12 Oct 2026Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely support outside of Connexus’ normal working hours, includingValue not stated in sourceCloses Fri 6 Nov 2026, 12:00 GMT

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: 20686018-009d-4e49-80df-7ac5761e70df
Source: Contracts Finder
Stage: contract · Contract
Last verified: Sat 11 Apr 2026, 13:03 BST
Read at: Fri 23 Oct 2026, 04:50 BST

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