Customer Relationship Management System
The procurement contact named on the official notice.
Sheffield City Council publishes IT Services work continuously — 44 notices, roughly one every 33 days. This is a stream to watch, not a cycle to wait for.
50% of Sheffield City Council’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment.
The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services.
The solution will operate as the multi-channel front-door for access to council services.
Make the case to bid
Reveal who to approach at Sheffield City Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads Sheffield City Council’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-06d5a9
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 071381-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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