Foundation in Human-Centred Design (CPUX-F) - Training and Certification

Foundation in Human-Centred Design (CPUX-F) - Training and Certification.

GAIN UX Training - Foundation in Human-Centred Design (CPUX-F) - Training and Certification

The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered remotely.

The course provides an introduction to usability and user experience in the areas of:

• Usability principles and guidelines

• Understanding and defining the context of use:

o Procedures for analysis

o Observation

o Interviews

o Personas

o Scenarios

o User groups

• How to gather and specify user requirements

• Describing user interactions:

o Design

o Low and high-fidelity prototypes

o Dialogue principles

o Heuristics

o Guidelines

o Best-practice error messaging

• Usability testing and other evaluation methods

o A step-by-step approach to running a usability test

o Typical errors

o Heuristic evaluation

o Questionnaires

• Interviews

o Personas

o Scenarios

o User group profiles

• Systematically deriving user needs from context of use descriptions

o Differentiate between types of user needs

o Apply quality factors for user needs

o Recognise user needs in context of use information

o Formulate user needs so that enables requirements can be derived

• Deriving, specifying, structuring and prioritising user requirements

o Validate user requirements with users

o Use of a structured scheme for prioritisation

o Ranking the relevance of user requirements together with users

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