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SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC

FW Services- Partnership Customer Support- Multi Site 0628

Historical · OpenClosed

Historical: no longer open for bids.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
Mon 6 Apr 2026, 17:00 BSTClosed.
Published
6 Mar 2026
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Tender to provide vulnerable customer support programme (2026-2028)

SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which delivers lasting outcomes through joined-up services that benefit customers who are in fuel poverty.

As SSEN approach the remaining 2 years of the ED2 price control our commitment remains that we deliver services, invest in networks and support customers and communities. Our ED2 business plan includes;

- Promotion of Priority Services across both our licence areas

- Provide support and advice to customers in Fuel Poverty to help them to lower the amount they are spending on energy using Energy Efficiency measures.

- Support customers to access Low Carbon Technologies via grants and support them through this process by collaborating with local authorities, contractors and other agencies who carry out these works.

- Providing 5,000 Energy Efficiency Packs to customers in vulnerable circumstances, including fuel poverty

Aim

To create a programme which delivers lasting outcomes through joined up services that benefit customers who are in fuel poverty.

Scope

The programme should include the promotion and registration of Priority Services, provide support and advice on fuel poverty, energy efficiency measures and support customers to access Low Carbon Technologies. 5000 Energy Efficiency packs should also be distributed to customers in vulnerable circumstances. This programme should cover both our North (north Scotland, including Highlands and Islands) and South (south central England) Licence areas.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 75200000
  • 79512000

04/ History

Releases of this notice

2 releases held, oldest first. Dates are UK time.

  1. 6 Mar 2026
    Tender notice (UK4)

    Tender notice (UK4) published 6 March 2026.

    Deadline in this release: Mon 6 Apr 2026, 17:00 BST.

    Release 020327-2026

    View this release on Find a Tender (opens in a new tab)
  2. 9 Mar 2026
    Tender notice (UK4)

    Tender notice (UK4) published 9 March 2026. Stated change: This notice is now not active due to some mis-coding included when originally posted. The dates have been reduced to avoid further confusion. Please follow this link: https://www.find-tender.service.gov.uk/Notice/020921-2026 to see the new live notice with all the relevant details. The deadline for the new Tender Notice and PQQ is 6th April 2026.

    Deadline in this release: Wed 11 Mar 2026, 17:00 GMT.

    Release 020928-2026

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.

06/ Questions

About this notice

The notice gave a deadline of Monday 6 April 2026, 17:00 BST. It is no longer open for bids.

SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC published this notice.

Value not stated in source.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-066404
Source
Find a Tender
Stage
tender · Open
Last verified
Sat 4 Apr 2026, 14:32 BST
Read at
Fri 23 Oct 2026, 02:19 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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