RFP QuestBeta
OpenStage · planning

Tower Hamlets

HAC6123 Integrated Information, Advice and Advocacy Service

HealthcareCPV 85000000
Value£3.8m
Deadline
Published4 Aug 2026
RegionNationwide
Who to contact
Procurement
procurement@towerhamlets.gov.uk
+44 2073645000

The procurement contact named on the official notice.

Contract value in context
£3.8mtotal contract value
median £380k
this tender£0£16.5m

This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.

When this comes round again

Tower Hamlets publishes Health & Social Care work continuously — 320 notices, roughly one every 6 days. This is a stream to watch, not a cycle to wait for.

35% of Tower Hamlets’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

The Integrated Information, Advice and Advocacy Contract is the integrated front door service for adult social care and provides information, advice and general advocacy around social care, health, wellbeing and social welfare.

The service provides early help to residents who often have multiple needs ranging from financial difficulties, health needs and social care support.

Acting as the front door for social care, the service provides an effective screening and support function to manage demand into social care.

In providing good information and advice, directing people to community services for support and maximising opportunities for residents to help themselves, the service is delivering good outcomes for residents and is significantly reducing the need for more costly social care intervention as well as reducing waiting times for social care intervention.

The contract will be a contract for 3+1 years through a competitive tender

Requirements

What the notice asks for

01

The Integrated Information, Advice and Advocacy Contract

The Integrated Information, Advice and Advocacy Contract is the integrated front door service for adult social care and provides information, advice and general advocacy around social care, health, wellbeing and social welfare.

02

The service provides early help to residents

The service provides early help to residents who often have multiple needs ranging from financial difficulties, health needs and social care support.

03

Acting as the front door for social

Acting as the front door for social care, the service provides an effective screening and support function to manage demand into social care.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-06da7e
Stage
planning · Planning
Source
Find a Tender
Buyer ref
073425-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Health & Social Care

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