RFP QuestBeta
Awarded · ResultStage · award

Post Office Limited

Horizon Replacement Services - Replacement Service Provider.

ValueValue not published
Awarded
Published2 Sept 2026
RegionNationwide
Outcome — awarded
Accenture (UK) Limited

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Procurement@postoffice.co.uk

The procurement contact named on the official notice.

The brief

This UK 7 Contract Details Notice concerns the conclusion of the Lot 1 contract only.

Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provide some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies.

Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS").

The system must meet the Authority's specific requirements with minimal bespoke customisations.

The Supplier will provide ongoing support, updates, and optimisation services.

Physical deployment of technology to branches is not included.

Requirements

What the notice asks for

01

The system must meet the Authority's specific

The system must meet the Authority's specific requirements with minimal bespoke customisations.

02

The Supplier will provide ongoing support, updates

The Supplier will provide ongoing support, updates, and optimisation services.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

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Source & provenance
OCID
ocds-h6vhtk-050efb
Stage
award · Awarded
Source
Find a Tender
Buyer ref
083062-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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