Find a Tender · Historical
Horizon Replacement Services - Replacement Service Provider
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- Not statedValue not stated in source
- Deadline (UK time)
- No open deadlineA deadline does not apply to this historical notice.
- Published
- 25 Sep 2026
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
This UK 7 Contract Details Notice concerns the conclusion of the Lot 2 contract only.
Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provide some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies.
Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS"). The system must meet the Authority's specific requirements with minimal bespoke customisations.
The supplier will provide the software, associated support and maintenance services, software updates, security management and continuous optimisation services necessary to support Post Office Limited's branch operations and the delivery of Horizon Replacement Programme outcomes. Physical deployment of technology to branches is not included
The contract includes the ability for Post Office Limited to commission additional services, enhancements and related deliverables through established contractual mechanisms where required to support future business needs and service developments
Lot 2 requires the supplier to:
- provide and maintain a cloud-based commercial off-the-shelf EPOS platform delivered as SaaS;
- configure the solution to meet Post Office Limited's business and operational requirements;
- provide ongoing application support, maintenance, service management and incident resolution;
- deliver software updates, security patches, product enhancements and continuous improvement activities;
- support integration with associated Horizon Replacement Programme services and third-party systems where required;
- provide environment management, monitoring, reporting and operational performance management; and
- support adoption, optimisation and future service developments throughout the contract term.
The Contract value is £141,000,000 excluding VAT, for an initial 10 year term.
The Authority may extend the contract up to two times at its discretion, and in each case for an additional year.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 48110000
- 48480000
- 48800000
- 48920000
- 48930000
- 51110000
- 51210000
- 51600000
- 72200000
- 72300000
- 72400000
- 72500000
Show the other 3 codes
- 72600000
- 72800000
- 72900000
04/ History
Releases of this notice
19 releases held, oldest first. Dates are UK time.
- 8 May 2025Planning notice
Planning notice published 8 May 2025.
Release 019789-2025
View this release on Find a Tender (opens in a new tab) - 8 May 2025Planning notice update
Planning notice update published 8 May 2025. Stated change: Updated Lot 1 Description.
Release 019798-2025
View this release on Find a Tender (opens in a new tab) - 8 May 2025Planning notice
Planning notice published 8 May 2025. The notice text changed; the source gives no change note.
Release 019868-2025
View this release on Find a Tender (opens in a new tab) - 8 May 2025Planning notice
Planning notice published 8 May 2025. The notice text changed; the source gives no change note.
Release 019874-2025
View this release on Find a Tender (opens in a new tab) - 21 Jul 2025Tender notice
Tender notice published 21 July 2025. The notice text changed; the source gives no change note.
Release 041512-2025
View this release on Find a Tender (opens in a new tab) - 22 Jul 2025Tender notice update
Tender notice update published 22 July 2025. Stated change: Updated description of Lot 2. Description of possible extension.
Release 042203-2025
View this release on Find a Tender (opens in a new tab) - 11 Aug 2025Tender notice update
Tender notice update published 11 August 2025. Stated change: Changes to Tender Notice and Associated Tender Documents (sections 24 and 31 of the Procurement Act 2023) The Tender Notice has changed from that originally published to update the requirements for Lot 2. The associated tender documents issued to Bidders following the initial publication of tender notice on 21 July 2025 and the completion of a non-disclosure agreement (NDA), ethical walls agreement (EWA) (where required) and a conflicts of interest form (CoIF) have also changed. A brief summary of those changes are: - Background document: further details of Lot 2 procurement. - Draft initial invitation to tender (IIT): refinement of Lot 1 award criteria and further details of Lot 2 award criteria. - The procurement-specific questionnaire, draft contract and other associated tender documents for Lot 2 will be made available to suppliers that complete the NDA, EWA and CoIF. Suppliers bidding for both Lot 1 and Lot 2 will need to complete separate NDAs, EWAs and CoIFs. - Consequential changes and corrections to the Lot 1 draft contract will be made following the issue of the Lot 2 draft contract.
Release 047578-2025
View this release on Find a Tender (opens in a new tab) - 20 Aug 2025Tender notice update
Tender notice update published 20 August 2025. Stated change: Update to the Scope and Lot 2 Sections to clarify the AWS (or equivalent) requirement.
Release 050009-2025
View this release on Find a Tender (opens in a new tab) - 21 May 2026Notice
Notice published 21 May 2026. The notice text changed; the source gives no change note.
Release 046828-2026
View this release on Find a Tender (opens in a new tab) - 2 Jun 2026Notice
Notice published 2 June 2026. The notice text changed; the source gives no change note.
Release 051833-2026
View this release on Find a Tender (opens in a new tab) - 5 Jun 2026Notice
Notice published 5 June 2026. The notice text changed; the source gives no change note.
Release 053142-2026
View this release on Find a Tender (opens in a new tab) - 12 Jun 2026Notice
Notice published 12 June 2026. The notice text changed; the source gives no change note.
Release 055837-2026
View this release on Find a Tender (opens in a new tab) - 26 Jun 2026Notice
Notice published 26 June 2026. The notice text changed; the source gives no change note.
Release 060263-2026
View this release on Find a Tender (opens in a new tab) - 3 Jul 2026Notice
Notice published 3 July 2026. The notice text changed; the source gives no change note.
Release 062620-2026
View this release on Find a Tender (opens in a new tab) - 16 Jul 2026Notice
Notice published 16 July 2026. The notice text changed; the source gives no change note.
Release 067370-2026
View this release on Find a Tender (opens in a new tab) - 28 Jul 2026Notice
Notice published 28 July 2026. The notice text changed; the source gives no change note.
Release 071162-2026
View this release on Find a Tender (opens in a new tab) - 2 Sep 2026Notice
Notice published 2 September 2026. The notice text changed; the source gives no change note.
Release 083062-2026
View this release on Find a Tender (opens in a new tab) - 9 Sep 2026Notice
Notice published 9 September 2026. The source does not state what changed.
Release 085466-2026
View this release on Find a Tender (opens in a new tab) - 25 Sep 2026Award notice
Award notice published 25 September 2026. The notice text changed; the source gives no change note.
Release 090918-2026
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- The source does not state a usable value.
06/ Questions
About this notice
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-050efb
- Source
- Find a Tender
- Stage
- award · Awarded
- Last verified
- Fri 2 Oct 2026, 08:17 BST
- Read at
- Fri 23 Oct 2026, 06:06 BST
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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