Invitation to Tender for the provision of Catering Services at Bishop Stopford School

Description

Bishop Stopford School has decided to tender their catering services to investigate the

financial and qualitative benefits they could be offered through this process.

The contract will be awarded for a three-year duration with the option of two additional,

one-year extensions. This is subject to the satisfactory performance of the work. Their

preferred arrangement is for a guaranteed return of nil subsidy catering service, which

operates a special agreement for VAT, but the School are open to suggestions.

The quality of the service and the proposed budget for the second year 2027-28 will be

reviewed three months before the expiry of the first twelve months. The School at this

time reserves the right to terminate the contract should either the quality or future costs be

unacceptable.

Aims of the Service

Bishop Stopford School wish to be at the forefront of educational catering and as such

require a modern, branded offer that reflects the leading trends in the industry.

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At this time, the School's wish is to commence a catering contract, with a partner who

shares their vision for a customer-focused service that attracts the maximum number of

students. The meals that are to be provided must be appealing to customers, imaginative,

provide good value for money and be nutritionally balanced to encourage all students to

make an educated choice.

The service is currently managed by a contractor, where the catering team have delivered

a good service to the students for many years. The School now feel that it is time to

refresh the current contract, to allow the service to be taken to the next level, which will

deliver the latest catering concepts and an even better service for its students.

The School's objectives for the new contract are as follows: -

* A catering service that is well managed and requires minimal involvement from the

School's management team.

* A strong Contractor Area Manager who will develop and lead the team to deliver

exceptional customer service, a consistently high-quality food offer and spend a

substantial amount of time on site at the outset to undertake this.

* A Contractor who is proactive in their relationship management with the School.

* Investment in the School's Catering service through increased marketing in return for a

tenure of contract.

* A higher number of students and staff using the facilities by providing a high quality,

affordable and nutritious meal.

* A catering service that encourages students to take a heathy and balanced meal.

* Food and drinks that look appetising and are attractively presented.

* A hospitality service that will help showcase the School through events to parents and

visitors.

* A Contractor that adopts a flexible and proactive approach to all School activities.

* A service that is professionally merchandised and marketed with discretion and to the

mutual benefit of the School and the Contractor.

* A Contractor that operates using the optimum level of staffing.