RFP QuestBeta
Awarded · ResultStage · contract

Ministry of Housing, Communities and Local Government

Local Government Cyber Incident Reponse

IT ServicesCPV 72222300
Value£18.5m
Awarded12 Feb 2025
Published4 Sept 2025
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£18.5mtotal contract value
median £120k
this tender£0£20.0m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The Ministry of Housing, Communities and Local Government (MHCLG) require a Cyber Incident Response (CIR) service to operate on behalf of the local government sector.

MHCLG are looking to ensure that English local authorities receive support to respond to the most sophisticated and bespoke cyberattacks.

MHCLG will use the National Cyber Security Centre's (NCSC's) framework for classifying incidents to activate the service at C3 and above, or at a lower level as MHCLG see necessary.

To align this approach with other government departments and the advice of the NCSC (that all UK organisations use an NCSC-assured Cyber Incident Response provider when dealing with cyber incidents) a NCSC Assured Service Provider (ASP) is required.

The supplier will work with MHCLG to introduce the service to local government, and we will look to integrate the service into existing incident management processes for 24/7 access.

Local authorities will report incidents to the NCSC and once the NCSC have categorised the incident and the threshold for service activation is met, or MHCLG approve a below threshold activation, local authorities will be eligible to receive incident response support.

The contract will be for one-year, with the option to extend for up to four additional years in one-yearly increments.

MHCLG will appoint two suppliers.

Service activation will rotate between these.

In the instance of an event impacting many local authority organisations at once, both suppliers may be deployed.

Requirements

What the notice asks for

01

The supplier will work with MHCLG

The supplier will work with MHCLG to introduce the service to local government, and we will look to integrate the service into existing incident management processes for 24/7 access.

02

Local authorities will report incidents to

Local authorities will report incidents to the NCSC and once the NCSC have categorised the incident and the threshold for service activation is met, or MHCLG approve a below threshold activation, local authorities will be eligible to receive incident response support.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
369d20c5-44db-4b4c-8151-6178381e355c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CPD4126216/1
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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