Find a Tender · Historical
The Police and Crime Commissioner for Humberside
Managed Services of the Humberside Police Salesforce and MuleSoft estate.
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- Not statedValue not stated in source
- Deadline (UK time)
- No open deadlineA deadline does not apply to this historical notice.
- Published
- 16 Jul 2025
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
Scope :
L1 customer support
L2 application support (shared)
L3 application support (dedicated)
L2 dedicated application triage team with
direct contact with 3rd parties external (SLAs) or internal (OLAs)
Support Hours:
P1-P2-P3-P4: UK Business hours (8am-6pm)
• Extended hours
• 24x7 support (for selected priorities, e.g.
• P1,P2)
Ad-hoc on call
Monitoring :
Standard platform monitoring
Application exception handling
External log shipping
ITIL processes:
Service Operation/Transition: Incident, problem, requests, events, change, release, configuration
Maintenance:
Major & Minor updates and patching
Code changes:
Defects
(Minor enhancements if hours not used)
Testing:
Unit and Integration Testing
Reporting and Service Management:
Monthly service review, reporting adapted to customer requirements.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 72200000
- 72300000
04/ History
Releases of this notice
3 releases held, oldest first. Dates are UK time.
- 4 Jul 2025Notice
Notice published 4 July 2025.
Release 037380-2025
View this release on Find a Tender (opens in a new tab) - 4 Jul 2025Notice
Notice published 4 July 2025. The notice text changed; the source gives no change note.
Release 037429-2025
View this release on Find a Tender (opens in a new tab) - 16 Jul 2025Notice
Notice published 16 July 2025. The source does not state what changed.
Release 040534-2025
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- The source does not state a usable value.
06/ Questions
About this notice
07/ Tender hubs
More managed it services tenders like this
This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-055900
- Source
- Find a Tender
- Stage
- award · Awarded
- Last verified
- Mon 6 Apr 2026, 20:22 BST
- Read at
- Fri 23 Oct 2026, 00:14 BST
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