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Find a Tender · Historical

The Police and Crime Commissioner for Humberside

Managed Services of the Humberside Police Salesforce and MuleSoft estate.

Historical · AwardedNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
No open deadlineA deadline does not apply to this historical notice.
Published
16 Jul 2025
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Scope :

L1 customer support

L2 application support (shared)

L3 application support (dedicated)

L2 dedicated application triage team with

direct contact with 3rd parties external (SLAs) or internal (OLAs)

Support Hours:

P1-P2-P3-P4: UK Business hours (8am-6pm)

• Extended hours

• 24x7 support (for selected priorities, e.g.

• P1,P2)

Ad-hoc on call

Monitoring :

Standard platform monitoring

Application exception handling

External log shipping

ITIL processes:

Service Operation/Transition: Incident, problem, requests, events, change, release, configuration

Maintenance:

Major & Minor updates and patching

Code changes:

Defects

(Minor enhancements if hours not used)

Testing:

Unit and Integration Testing

Reporting and Service Management:

Monthly service review, reporting adapted to customer requirements.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 72200000
  • 72300000

04/ History

Releases of this notice

3 releases held, oldest first. Dates are UK time.

  1. 4 Jul 2025
    Notice

    Notice published 4 July 2025.

    Release 037380-2025

    View this release on Find a Tender (opens in a new tab)
  2. 4 Jul 2025
    Notice

    Notice published 4 July 2025. The notice text changed; the source gives no change note.

    Release 037429-2025

    View this release on Find a Tender (opens in a new tab)
  3. 16 Jul 2025
    Notice

    Notice published 16 July 2025. The source does not state what changed.

    Release 040534-2025

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.

06/ Questions

About this notice

The Police and Crime Commissioner for Humberside published this notice.

Value not stated in source.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-055900
Source
Find a Tender
Stage
award · Awarded
Last verified
Mon 6 Apr 2026, 20:22 BST
Read at
Fri 23 Oct 2026, 00:14 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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