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NHS England

NHS Urgent & Emergency Care (UEC) Managed Telephony Services

Forecast · PlanningNo open deadline

Forecast: a planned procurement that is not yet at tender stage.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
No open deadlineA deadline does not apply to this forecast notice.
Published
14 Jul 2026
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

NHS England is undertaking further preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related services, anticipated to be conducted during 2027/28.

For the purposes of the engagement, the services are separated into the following Lots.

Lot A – Hosting and Routing (Inbound Services)

Lot B – Contact Centre as a Service (CCaaS) - Cloud Services

This stage of the preliminary market engagement invites interested parties to submit their response to a Request For information (RFI).

Participation in this preliminary market engagement is voluntary and non-binding, not a commitment to procure, not part of any formal evaluation and not a condition of participation in any future procurement.

No supplier will be advantaged or disadvantaged by choosing to participate or not participate.

Any future procurement (if progressed) will be conducted in line with applicable public procurement legislation.

The estimated contract dates are not defined at this stage; therefore the dates indicated in the Notice are for illustrative purposes only.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 32424000
  • 64215000
  • 32412100
  • 50334110
  • 64200000
  • 64210000
  • 32571000
  • 32412000

04/ History

Releases of this notice

2 releases held, oldest first. Dates are UK time.

  1. 17 Feb 2026
    Planning notice

    Planning notice published 17 February 2026.

    Release 014178-2026

    View this release on Find a Tender (opens in a new tab)
  2. 14 Jul 2026
    Planning notice

    Planning notice published 14 July 2026. The notice text changed; the source gives no change note.

    Release 066445-2026

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.

06/ Questions

About this notice

NHS England published this notice.

Value not stated in source.

07/ Tender hubs

More telephony and mobile services tenders like this

Pages that list the live notices in the same subject, buyer or place, with recent winners. Chosen by a fixed rule on the notice’s title, buyer and region.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-0655b6
Source
Find a Tender
Stage
planning · Planning
Last verified
Tue 21 Jul 2026, 08:15 BST
Read at
Fri 23 Oct 2026, 01:46 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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