Find a Tender · Historical

NICE WFM Cloud Solution Migration

Historical · AwardedNo open deadline

Historical: no longer open for bids.

Read the official notice on Find a Tender

01/ The notice

Key facts

Value: Not statedValue not stated in source
Deadline (UK time): No open deadlineA deadline does not apply to this historical notice.
Published: 28 Jul 2026
Region: Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

YAS currently operates an on-premises NICE WFM solution delivered via SVL Business Solutions, which is embedded within operational workforce planning. However, supplier support for the on-prem system ends in December 2026, and NICE is transitioning to a cloud-only model, making continuation of the current solution unsustainable.<br/><br/>The proposed solution is a cloud-based NICE WFM (v8.1) platform for 1,000 users. Migration to the cloud will deliver significant operational and strategic benefits, including 99.9% SLA-backed availability, improved system performance and resilience, supplier-managed maintenance, enhanced security and compliance, and access to advanced features such as AI forecasting, real-time scheduling, and analytics. The inclusion of EEM will further improve workforce flexibility, staff engagement, and administrative efficiency.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

72261000
72268000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

28 Jul 2026
Award notice
Award notice published 28 July 2026.
Release 071213-2026
View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

The source does not state a usable value.
Only one release is held, so there is no change history.

06/ Questions

About this notice

Yorkshire Ambulance Service NHS Trust published this notice.

Value not stated in source.

07/ Tender hubs

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08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: ocds-h6vhtk-06d53a
Source: Find a Tender
Stage: award · Awarded
Last verified: Tue 4 Aug 2026, 08:14 BST
Read at: Fri 23 Oct 2026, 02:53 BST

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