The procurement contact named on the official notice.

To register your interest in this notice and obtain any additional information please visit either the Find a Tender (FTS) or the Sell2Wales Website. Central Digital Platform Suppliers that wish to participate in this Procurement are responsible for ensuring that the Central Digital Platform contains complete, accurate and up-to-date information about their organisation and any associated suppliers which are relevant for the purposes of this Procurement. Suppliers must notify HCC Group immediately if it is unable to register on the Central Digital Platform and/or provide accurate and up-todate information via the Central Digital Platform. The CDP may be accessed here: https://find-tender.service.gov.uk Sell2Wales HCC Group will be conducting this procurement using the Postbox facility in the Sell2Wales procurement portal: https://www.sell2wales.gov.wales/default.aspx The Sell2Wales technical team has overall responsibility for any technical queries relating to the Sell2Wales portal including: • Access to the Postbox; • Access to online documents via the portal; and • System advice and guidance.Should there be any system issues, the Sell2Wales technical helpline is 0800 222 9004. Any Response to ITT which is received by HCC after 13.00 on 14 July 2026 may be excluded from this tender process. Please note that it is your responsibility to ensure that the Response to ITT is actually received by the deadline detailed above. HCC Group accepts no responsibility for the shortcomings of any delivery system or for any lost, delayed or defective Response to ITT. It is up to you to ensure that your Response to ITT is prepared in good time (taking into account the possibility of staff absences or technical failures) and is submitted in advance of the deadline for receipt of the Response to ITT set out in this paragraph 6. HCC Group may require you to provide further information and/or clarification of any matters contained in your Response to ITT.

The submission route named on the official notice.

HCC Group (Hybu Cig Cymru and its subsidiary, EIDCymru) seeks to procure effective IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that: - is easy to manage and administrate; - provides service and contract deliverables quickly and efficiently; - proactively adds value through advice and recommendations to ensure that the HCC Group maintains proportionally effective standards in information / cyber security and data management; - proactively and routinely monitors the HCC network; - provides flexibility to the HCC Group with respect to future requirements and business growth; - is cost-effective from the date of Contract award and as the HCC Group grows; and - manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance.