Population Health Management (PHM)

NHS South West London Integrated Care Board (SWL ICB) is carrying out preliminary market engagement ahead of a potential procurement of a Population Health Management (PHM), Population Segmentation and Risk Stratification platform, expected to be conducted through the G-Cloud 15 framework (RM1557.15), Lot 2b Software as a Service. For the avoidance of doubt, only suitable suppliers on G-Cloud 15 framework (RM1557.15), Lot 2b Software as a Service will be invited to submit a tender if the ICB decide to proceed with a call off with competition. This Request for Information (RFI) asks suppliers to describe their current capability against the full draft SWL PHM Service Specification.

NHS South West London Integrated Care Board (SWL ICB) is seeking supplier information and indicative commercial proposals ahead of a planned procurement for a Population Health Management (PHM), Population Segmentation, Risk Stratification and Impactability Modelling solution for its registered population of approximately 1.78 million residents across Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth. The requirement is intended to support the development of Integrated Neighbourhood Teams, proactive care, health inequalities reduction and population-based commissioning.

The proposed solution should provide a clinically validated capability to segment the population, identify individuals at greatest risk of poor outcomes, determine which patients are most likely to benefit from proactive intervention, and support care coordination and neighbourhood delivery through actionable intelligence integrated into clinical workflows. The solution must support interoperability with existing SWL systems, including GP clinical systems and SWL Health Insights, and align with NHS clinical safety, information governance and interoperability standards.

Suppliers on the G-Cloud 15 framework are invited to submit information on their current capability and provide indicative pricing proposals covering:

1. The full end-to-end service, including Population Health Management, Population Segmentation, Risk Stratification, Impactability Modelling, cohort identification, analytics, dashboards, integration, implementation, training and ongoing support.

2. A standalone Risk Stratification and Impactability Modelling service, including clinically validated models for emergency admission risk, emergency department attendance risk, care coordination risk, frailty, end of life prediction and impactability modelling, together with the associated implementation, integration and support costs. This reflects SWL ICB's current business case focus on procuring a dedicated risk stratification and impactability capability while maintaining alignment with wider London population segmentation developments.

Suppliers should clearly distinguish between costs for the full service and costs for the standalone Risk Stratification and Impactability Modelling component, including one-off implementation costs and annual recurring charges. Responses will be used to inform business case development, affordability assessment, procurement strategy and market maturity analysis and will not constitute a formal tender evaluation