Contracts Finder · Historical
NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST
Provision of a customer relationship management solution (CRM)
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £30,000Estimated value stated in the notice
- Deadline (UK time)
- Wed 4 May 2016A deadline does not apply to this historical notice. The source records Wed 4 May 2016, which is not an open deadline.
- Published
- 20 Apr 2016
- Region
- North East
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
North East Ambulance Service (NEAS) is looking to procure a system to support customer and key stakeholder relationships and commercial training bookings. In addition we are also looking to develop our website and digital presence to promote our first aid training and other products.
The procurement is grouped into three areas of work:
Lot 1: A customer relationship management solution (CRM) that will allow us to record and report on customer, stakeholder and competitor contact details and activities. The system also needs to support marketing, contracting and bid management activities.
Lot 2: An integrated booking functionality that allows on-line booking by customers and our in-house team. This booking functionality must integrate with the CRM system.
Lot 3: A website and digital presence which allows customers to book on-line.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 48000000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 20 Apr 2016Contract notice
Contract notice published 20 April 2016.
Release b95a4f9a-7585-47a2-9786-3b051144c8f5
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- b95a4f9a-7585-47a2-9786-3b051144c8f5
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Tue 7 Apr 2026, 12:59 BST
- Read at
- Fri 23 Oct 2026, 02:11 BST
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