Contracts Finder · Historical
Provision of Casework Management System for the OSCC
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £167,310Estimated value stated in the notice
- Deadline (UK time)
- Mon 9 Feb 2015A deadline does not apply to this historical notice. The source records Mon 9 Feb 2015, which is not an open deadline.
- Published
- 15 Apr 2015
- Region
- Any region
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The casework management system will serve as the datastore for all customer enquiries and casework related information held by the Service Complaints Ombudsman. The solution is intended to be used as follows:
• To record all correspondence relating to casework
• To manage and store all data relating to referrals of potential complaints to the Services
• To manage and store all data relating to Ombudsman decisions on non-acceptance of a complaint or non-acceptance of an appeal (gateway decisions)
• To manage and store all data relating to Ombudsman decisions on investigations relating to maladministration and injustice
• To manage and store all correspondence relating to ‘live’ complaints
• To provide management information on Ombudsman casework activity
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 48612000
- 48000000 48600000 48610000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 15 Apr 2015Contract notice
Contract notice published 15 April 2015.
Release b24b16d3-0518-4ee3-82ae-ee955adfc712
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- b24b16d3-0518-4ee3-82ae-ee955adfc712
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Tue 7 Apr 2026, 10:06 BST
- Read at
- Fri 23 Oct 2026, 06:48 BST
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