Provision of ICT Managed Services

Equals Trust has issued a tender inviting contractors to provide ICT Managed Services. The aim of the contact is to have a consistent approach to IT support both for the pupils and the staff, moving over to a Trust model approach rolled out to all schools. This enables the Trust to maximise the effectiveness of the equipment and service, as well as helping to share resources and best practise across all sites. The proposed contract will encompass delivering the following services to the Trust which: a. are cost effective and delivers high quality technical support, system management and consultancy b. provides transparent all-inclusive pricing which allows accurate budgeting over the term of the Contract. c. provides a single point of contact for all of the Trust’s IT requirements and management of third-party providers. d. moves to a centralised Trust operating model, which has a consistent approach across schools. e. Centralises the management of the Contract at Trust level, rather than on an individual school by school basis.