Service Quality Inspections and System
The procurement contact named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
GA TRAINS LIMITED has published 22 notices across all categories.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
GA Trains Limited intends to undertake an open tender for the provision of a comprehensive and independent Service Quality audit programme.
This programme will deliver consistent and objective assessments of stations and train services against defined standards and criteria.
As part of this procurement, GA is also seeking a technology-enabled solution to support the efficient capture, reporting, and management of audit findings.
The solution must integrate with GA's contractor management systems, enabling the timely resolution of identified issues and supporting effective, ongoing performance monitoring.
The appointed (sole) supplier will be responsible for generating reliable performance insights that drive continuous improvement, enhance the overall customer experience, and provide assurance that Service Quality standards are consistently achieved.
What the notice asks for
This programme will deliver consistent and objective
This programme will deliver consistent and objective assessments of stations and train services against defined standards and criteria.
As part of this procurement, GA is
As part of this procurement, GA is also seeking a technology-enabled solution to support the efficient capture, reporting, and management of audit findings.
The solution must integrate with GA's contractor
The solution must integrate with GA's contractor management systems, enabling the timely resolution of identified issues and supporting effective, ongoing performance monitoring.
The appointed (sole) supplier will be responsible
The appointed (sole) supplier will be responsible for generating reliable performance insights that drive continuous improvement, enhance the overall customer experience, and provide assurance that Service Quality standards are consistently achieved.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at GA TRAINS LIMITED, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads GA TRAINS LIMITED’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-06bf86
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 060946-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
GA TRAINS LIMITED’s tender network
Similar open tenders
Service Integration and Management System (SIAM)
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
PACS Solution for New CT Post-Mortem Service
West Northamptonshire Council