Contracts Finder · Historical
Social media contact and engagement platform
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £12,000,000Estimated value stated in the notice
- Deadline (UK time)
- Tue 5 Jan 2021, 17:00 GMTA deadline does not apply to this historical notice. The source records Tue 5 Jan 2021, 17:00 GMT, which is not an open deadline.
- Published
- 6 Dec 2020
- Region
- London
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The Contracting Authority is seeking to procure a multi- supplier framework agreement (with up to 3 suppliers) on behalf of UK Policing, with scope for the procured services to be rolled out to other emergency services in the future. The framework will be for the delivery of a mobile & desktop based social media management platform, which will enable users to operate and control all their corporate social media channels in one place in a safe, secure and auditable way.
This is for both inbound and outbound contact and engagement and will need to enable users to undertake various activities including:
- facilitating social media as a public contact channel for the recording of crime and incidents, including emergencies, with the ability to fully audit all contact and activities and allow the export of data for criminal justice purposes;
- publishing content (both live and scheduled);
- provide basic insight data into the external user including influence, key words, type of content, demographic information and location when available;
- the creation of and maintenance of a content management library;
- hosting live events; and
- holding real-time conversations with members of the public.
The process will involve a two- stage technical evaluation and suppliers will be required to provide a live demonstration of their existing off the shelf solution. The Contracting Authority intends to complete the award of the framework agreement on or around 16 February 2021.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 72000000 72200000 72260000
- 72250000 72260000 72268000 72400000 72600000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 6 Dec 2020Contract notice
Contract notice published 6 December 2020.
Release 21237c16-b10a-4604-8121-83b5910dd3cb
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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08/ Related
Where to go next
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- Reference
- 21237c16-b10a-4604-8121-83b5910dd3cb
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Wed 8 Apr 2026, 12:58 BST
- Read at
- Fri 23 Oct 2026, 09:08 BST
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