Find a Tender · Historical
SPS-02244 Microsoft Service Support
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- Not statedValue not stated in source
- Deadline (UK time)
- No open deadlineA deadline does not apply to this historical notice.
- Published
- 4 Nov 2025
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The SPS require the provision of support for its MS based portfolio. This shall include but is not limited to the following:
-Technical Support – Organisation wide 24/7 problem resolution support – As needed without limit on hours spent resolving or number of incidents.
-Backoff and escalation to Microsoft for Critical / escalated incidents if the bidder is unable to resolve.
-Escalation Management – Named resource assigned for critical issues.
-IT health – On Demand assessments and Operational Surveys, including setup and configuration services (Numbers/costs to be detailed in tender)
-Account Management – Designated Customer Success Account Manager
-Optional Technical Training – On demand Videos, hands on labs, learning paths and expert led webcasts. (Numbers/costs to be detailed in tender)
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 72000000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 4 Nov 2025Award notice
Award notice published 4 November 2025.
Release 070769-2025
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- The source does not state a usable value.
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-05d9b7
- Source
- Find a Tender
- Stage
- award · Awarded
- Last verified
- Fri 3 Apr 2026, 20:28 BST
- Read at
- Fri 23 Oct 2026, 02:18 BST
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