RFP QuestBeta
ClosedStage · tender

The Swaythling Housing Society Limited trading as Abri

STAR (Survey of Tenants and Residents) Survey Programme

Business ServicesCPV 79300000
Value£180k
Deadline5 Aug 2021
Published5 Jul 2021
RegionNationwide
Timeline
Published 5 Jul 2021ClosedCloses 5 Aug 2021
Who to contact
Paul.Anderson-Turner@radian.co.uk
+44 3001231567

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£180ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Abri are seeking the provision of the STAR (Survey of Tenants and Residents) Survey programme.

Abri has a target of achieving 100% customer satisfaction by putting our customers at the heart of what we do.

As part of this we need to understand how satisfied or dissatisfied our customers are with our service.

The customer feedback programme will include telephone surveys each year of a random representative sample of our tenants and owners, using the standard STAR survey.

Key requirements

What the supplier must deliver

01

As part of this we need

As part of this we need to understand how satisfied or dissatisfied our customers are with our service.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Deep dive · beta

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Source & provenance
OCID
ocds-h6vhtk-02c3e0
Stage
tender · Open
Source
Find a Tender
Buyer ref
015470-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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