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DWP

Synergy Business Process Services (BPS)

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£606,610,000Framework ceiling or programme total, not a contract value
Deadline (UK time)
Mon 16 Jun 2025, 12:00 BSTA deadline does not apply to this historical notice. The source records Mon 16 Jun 2025, 12:00 BST, which is not an open deadline.
Published
6 Mar 2026
Region
North East, North West, Yorkshire and The Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

"The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.

The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.

The Synergy Programme comprises the following central Government Departments (Departments) and their Arm's Length Bodies (ALBs).

- Ministry of Justice (MoJ);

- Department for Work and Pensions (DWP);

- Department for the Environment, Food and Rural Affairs (DEFRA); and

- Home Office (HO).

DWP are currently the lead contracting authority for The Synergy Programme.

The prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs.

The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services."

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 6 Mar 2026
    Contract notice

    Contract notice published 6 March 2026.

    Release 3d454583-389d-43ee-b33d-8b183cd98c6f

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • The stated value is a ceiling or programme total.
  • Only one release is held, so there is no change history.

06/ Questions

About this notice

DWP published this notice.

Framework ceiling or programme total, not a contract value: £606,610,000.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
3d454583-389d-43ee-b33d-8b183cd98c6f
Source
Contracts Finder
Stage
contract · Contract
Last verified
Wed 1 Apr 2026, 21:40 BST
Read at
Thu 22 Oct 2026, 21:13 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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