Contracts Finder · Historical

Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £440,000Estimated value stated in the notice
Deadline (UK time): Fri 14 Jul 2017A deadline does not apply to this historical notice. The source records Fri 14 Jul 2017, which is not an open deadline.
Published: 10 Oct 2017
Region: Any region

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

CONTRACT AWARD NOTICE

Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered.

THIS IS AN AWARD NOTICE - the tender process has concluded

Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

48000000 72000000 72200000 72210000 72212000 32000000 32500000 32520000 48400000 48440000
48000000 72212445 32524000 48445000 72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

10 Oct 2017
Contract notice
Contract notice published 10 October 2017.
Release f2879a86-20f0-44f1-a2b0-efa5e12bf57d
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

Hanover Housing Association published this notice.

Estimated value stated in the notice: £440,000.

07/ Tender hubs

More telephony and mobile services tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.

Open now in Telephony and mobile services tenders

Telephony Services and Call Recording Software Support and MaintenanceThe Police and Crime Commissioner for Lincolnshire · Published 16 Sep 2026The Police and Crime Commissioner for Lincolnshire is seeking to award a Contract for the provision of Telephony Services and Call Recording Software Support and Maintenance£800,000Estimated value stated in the noticeCloses Fri 30 Oct 2026, 12:00 GMT

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: f2879a86-20f0-44f1-a2b0-efa5e12bf57d
Source: Contracts Finder
Stage: contract · Contract
Last verified: Tue 7 Apr 2026, 19:40 BST
Read at: Fri 23 Oct 2026, 10:47 BST

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