UK2 Preliminary Market Engagement Notice: London Borough of Newham Planning Service Digital Transformation

Context and purpose

As part of the London Borough of Newham’s Placemaking and Whole Council Digital Transformation strategies, the Council has commenced work on a programme of digital transformation within its statutory planning (Development Management) service.

The programme aims to modernise and digitise planning processes, improve customer and officer experience, increase operational efficiency, strengthen data quality, improve reporting and support future service demand.

Newham is seeking to engage with the market to better understand available solutions, proven technologies, opportunities for innovation and potential delivery models that can support the digital transformation journey across the end-to-end statutory planning process.

Potential areas of interest include:

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Statutory planning application end-to-end case management systems

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Digital document management and workflows

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Customer self-service portals (pre-application, application, post application)

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Planning application validation tools

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Planning consultation and notification tools

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Solutions supporting case officer assessment

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Assessment and decision reports creation and solutions

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GIS and spatial planning integration

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Proven artificial intelligence and automation capabilities

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Mobile solutions for planning officers

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Other solutions delivering benefits across the end-to-end statutory planning process not listed above

This engagement will inform Newham’s procurement strategy and business case development.