University of Bradford Online Learning Platform Integration

Objectives of the contract:

• Define a clear and robust integration design that enables effective data exchange between the partner CRM solution and the University of Bradford's student systems.

• Leverage the existing Azure Integration Architecture to ensure consistency with established patterns, standards, and governance.

• Identify and design required inbound and outbound integration endpoints to support key business processes, including applications, enrolments, modules, and payments.

• Establish appropriate orchestration, data transformation, and error-handling mechanisms using Azure integration services.

• Address key integration considerations such as identity linkage, data mapping, and reporting requirements (including HESA-related needs).

• Work collaboratively with University teams and partners to reduce delivery risk and accommodate evolving requirements.

• Align to a scalable and extensible integration approach that supports future partners and additional data flows.

• Scope includes but is not limited to:

• Review of available partner integration artefacts and high-level requirements, including reference architectures and diagrams.

• Definition of a target integration design leveraging the University of Bradford's Azure Integration Architecture.

• Design and build of inbound and outbound integration endpoints to support agreed data flows between the partner CRM and University systems.

• Configuration and development of required SITS interfaces, including use of StuTalk APIs and event-based data exchanges where applicable.

• Implementation of data events to enable timely and reliable data synchronisation between systems.

• Build and configuration of Azure integration components, including API Management, Logic Apps, Azure Functions, and Azure Data Factory pipelines.

• Development of data mapping and transformation logic for key entities, including applications, users/contacts, course enrolments, modules, and payments.

• Alignment of identifier management to link external partner records with internal student records.

• Identification of non-functional requirements, including security, monitoring, logging, error handling, and retry mechanisms.

• Collaboration with University teams and partners throughout design, build, and validation activities.

• Support for integration testing and handover into operational support