Contracts Finder · Historical

ecm_11962 Pensions Transformation Programme (PTP) Customer Account Manager (CAM) - Application Support & Maintenance

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £6,500,000Estimated value stated in the notice
Deadline (UK time): Mon 19 Aug 2024, 17:00 BSTA deadline does not apply to this historical notice. The source records Mon 19 Aug 2024, 17:00 BST, which is not an open deadline.
Published: 2 Sep 2024
Region: North East

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Level 3 Support and maintenance of the PTP CAM system which is a legacy service that manages customer accounts for pension centres and supports more than 3,000 concurrent agents managing direct telephone and paper-based contact with customers. It is a front-end solution interfacing with HMRC and a number of DWP systems including the legacy systems PSCS and ISCS.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

2 Sep 2024
Contract notice
Contract notice published 2 September 2024.
Release 4e949bc6-81b1-456f-ad40-a06987d10313
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

Department for Work and Pensions published this notice.

Estimated value stated in the notice: £6,500,000.

07/ Tender hubs

More North East government tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: 4e949bc6-81b1-456f-ad40-a06987d10313
Source: Contracts Finder
Stage: contract · Contract
Last verified: Sat 4 Apr 2026, 13:42 BST
Read at: Fri 23 Oct 2026, 08:16 BST

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