Contracts Finder · Historical
W5118 Subject Access Request - FOIA Case Management System
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £83,055Estimated value stated in the notice
- Deadline (UK time)
- Fri 18 Sep 2026, 12:00 BSTA deadline does not apply to this historical notice. The source records Fri 18 Sep 2026, 12:00 BST, which is not an open deadline.
- Published
- 12 Oct 2026
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The Council needs to evidence the management of disclosure requests while achieving compliance with the disclosure timeframes of 21 days for FOI and 30 days for SAR which it currently is not achieving with the current system. It is a statutory requirement that requires streamlined processes in a single point of call system for evidence-based practice.
A fully centralised system is required that enables automation and the use of technology to help speed up and control disclosure requests appropriately in line with the principles set out in law through the implementation of a cloud-hosted correspondence case management system (eCase).This will replace the existing "Respond" solution, enabling centralised case handling, SLA compliance tracking, automation, and reporting across FOI, SAR, and disclosure processes.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 48000000
04/ History
Releases of this notice
3 releases held, oldest first. Dates are UK time.
- 12 Oct 2026Contract notice
Contract notice published 12 October 2026.
Release cf-v2:29b05235f913c0f1592357d792e733fc20afb81a5af822d0200300f00d1f2323
View this release on Contracts Finder (opens in a new tab) - 12 Oct 2026Award notice
Award notice published 12 October 2026. The notice text changed; the source gives no change note.
Deadline in this release: Fri 18 Sep 2026, 12:00 BST.
Release f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917404
View this release on Contracts Finder (opens in a new tab) - 12 Oct 2026Award notice
Award notice published 12 October 2026. The source does not state what changed.
Deadline in this release: Fri 18 Sep 2026, 12:00 BST.
Release f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917406
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- None recorded for the fields above. Attached documents are not read, so this is not a full account of the tender.
06/ Questions
About this notice
07/ Tender hubs
More case management software tenders like this
This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.
Open now in Case management software tenders
- Case Management System - Drug and Alcohol ServiceSomerset Council · Published 7 Oct 2026Somerset Council is looking to procure a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System for use by professionals involved in clients’ support for substance misuse.£400,000Estimated value stated in the noticeCloses Mon 9 Nov 2026, 12:00 GMT
- Smoking Cessation Case Management System (CMS)North East Lincolnshire Borough Council · Published 12 Oct 2026We are looking for an intuitive system that enables us to access quick timely data to inform our decision making, highlight service need and future direction of travel as new evidence becomes available. The system should be accurate, secure, and efficient for recording smoking cessation intervention£90,000Estimated value stated in the noticeCloses Tue 10 Nov 2026, 12:00 GMT
- Procurement of a 'Local Authority' Legal Case Management SystemNorth Tyneside Borough Council · Published 21 Oct 2026North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and das£200,000Estimated value stated in the noticeCloses Fri 13 Nov 2026, 12:00 GMT
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020
- Source
- Contracts Finder
- Stage
- award · Awarded
- Last verified
- Mon 12 Oct 2026, 20:34 BST
- Read at
- Thu 22 Oct 2026, 18:45 BST
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