Contracts Finder · Historical

Call Handling

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £36,361Estimated value stated in the notice
Deadline (UK time): Thu 1 Mar 2018A deadline does not apply to this historical notice. The source records Thu 1 Mar 2018, which is not an open deadline.
Published: 4 Apr 2018
Region: South West

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Renewal of call handling software. This was introduced to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team. The call handling software was originally introduced in the benefits team and more recently introduced in the revenues team.

Procured by West Dorset District Council on behalf of itself, Weymouth & Portland Borough Council and North Dorset District Council

Procured via a framework - G cloud 9. service id 356177055381325. Inform are the sole supplier on this framework.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

48000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

4 Apr 2018
Contract notice
Contract notice published 4 April 2018.
Release 9949b65c-5fd9-4a32-a680-f5a09afb54cc
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

WEST DORSET DISTRICT COUNCIL published this notice.

Estimated value stated in the notice: £36,361.

07/ Tender hubs

More South West council tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.

Open now in South West council tenders

Traffic & Transport Consultancy Services (Swindon Lane Development)Swindon Parish Council · South West · Published 13 Oct 2026Swindon Parish Council seeks to appoint a qualified Traffic & Transport consultant to support its technical review of the forthcoming planning application for development at Swindon Lane (Cheltenham Borough Council ref: 26/00833/SCREEN). The appointed consultant will provide technical assessment,£15,000Estimated value stated in the noticeCloses Fri 23 Oct 2026, 23:59 BST

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: 9949b65c-5fd9-4a32-a680-f5a09afb54cc
Source: Contracts Finder
Stage: contract · Contract
Last verified: Tue 7 Apr 2026, 23:04 BST
Read at: Fri 23 Oct 2026, 12:49 BST

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