Gas Servicing Maintenance & Repair - AWARD

Domestic Gas Servicing, Repairs and Maintenance Contract incorporating Industrial systems and installations within Sheltered Schemes and Homeless Units.

The contractor will be responsible for the provision of a comprehensive gas servicing, repair and maintenance regime that ensures tenant and the general public's safety.

A full works programme for carrying out and providing a Landlords Safety Record as per Gas Safety (Installation and Use) Regulations 1998 must be adhered for the duration of the contract; this scope will cover domestic and commercial installations.

Maintenance and repairs upon gas installations are to be carried out as required in order to ensure that the gas installations are fully operational and operating in a safe working manner.

All works carried out as an emergency will be in accordance with the lump sum or the prices detailed in the schedule of rates, at no extra charge to the Council.

IBC is the largest landlord in Suffolk providing management and maintenance to approximately 7500 rented properties. Our properties include a mix of bungalows, flats, houses, homeless units and 15 sheltered housing schemes. IBC also manages sheltered schemes and various other properties.

The Council is committed to providing a high quality service with an active involvement from our tenants in the development, delivery, and review of the services. We have obtained several awards for our service.

An important element of our repairing obligation is the servicing and maintenance of the gas appliances, systems, and supply. It is the landlord's responsibility to ensure the safety of its tenants; the Gas Safety (Installation and Use) Regulations 1998 specifically deal with the duties of the landlord to ensure that gas appliances, fittings, and flues provided for tenants use are safe.

This contract is intended to provide our tenants with a high quality gas servicing and maintenance service offering both peace of mind and good value.

The Council continually provides an excellent service to our tenants by working closely and professionally with our gas contractors.

Data and contract information is shared using a 'shared web based portal'.

A vital part of the contract involves the legal requirement of the contractor to produce a valid gas Landlord Safety Record, which is currently stored and recorded electronically.

Emergency and/or breakdown cover is provided 365 days per year / 24 hours.

Gas central heating and hot water systems are maintained and serviced as required, each attendance is recorded and a job sheet produced.