RFP QuestBeta
OpenStage · planning

Nottingham Community Housing Association Limited

NCHA202646 - Customer Insight/Survey Software

Business ServicesCPV 79340000
Value£100
Deadline
Published24 Aug 2026
RegionNationwide
Who to contact
The Procurement Team
procurement@ncha.org.uk

The procurement contact named on the official notice.

Contract value in context
£100total contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

When this comes round again

Nottingham Community Housing Association Limited has published 11 notices across all categories.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution.

It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

Requirements

What the notice asks for

01

The service should deliver a fully integrated

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution.

02

It must enable advanced survey creation, branded

It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Deep dive · beta

The full intelligence dossier

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Source & provenance
OCID
ocds-h6vhtk-06eb00
Stage
planning · Planning
Source
Find a Tender
Buyer ref
080572-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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