PRJ-1224-NEL ICB-Workforce Consultancy Support for Personalised Care roles in North East London

Scope

NHS North East London (NEL ICB) is an organisation made up of 47 PCNs, 272 GP practices, and serves over two million people across the eight local authority areas.

The scope of this piece of work is design and deliver a strategic programme of work to support the workforce development of all three personalised care roles (Social prescribing link worker, Health and wellbeing coach, Care Coordinator) across NEL until the end of financial year 22/23.

For each of the three personalised care roles, a programme of work should be co-designed with NEL stakeholders and delivered which will ensure appropriate coverage for the following aspects (and tailored with respect to requirements for each of the roles):

• Peer support networks

• Supervision

• Training

• Leadership development

It is expected that the supplier will:

1. Work with NEL ICB requirements to deliver the work to the agreed timeframes

2. Work flexibly within agreed milestones in collaboration with NEL Personalisation Lead as required

3. Attend project team meetings for the project duration providing updates and highlight reports as required

4. Work collaboratively with relevant stakeholders and partners in NEL, London and NHSE as required and in line with good governance arrangements; this includes, but is not limited to:

a. NEL Personalised Care Programme Lead

b. NEL Personalised Care Clinical Lead

c. NEL Personalised Care Programme Manager

d. NEL Personalised Care Fellow

e. NEL Primary Care team

f. NEL Primary Care Network Clinical Directors

g. NEL Primary Care Network Managers

h. NEL Personalise Care role managers

i. NEL Training Hub Collaborative and Training Hub Leads

j. Healthy London Partnership

Out of scope:

• Roles outside of the three personalised care roles (Social prescribing link work, Health and wellbeing coach, Care Coordinator)

• Mandatory training already delivered by Personalised Care Institute

• Peer networks and training already being delivered by Training Hubs and Healthy London Partnership

Requirements

We are looking for the supplier to:

• Build relationships with stakeholders across North East London

• Identify requirements and co-design programme of workforce development for Social Prescribing Link Workers, Health and Wellbeing Coaches and Care Coordinators

• Commission and deliver a programme of workforce development to meet requirements for the three personalised care roles

Outputs

We are looking for the supplier to provide the following outputs by the end of this work for the three personalised care roles of Social Prescribing Link Workers, Health and Wellbeing Coaches and Care Coordinators as specified below:

• Peer support networks in place for all three roles

• Plans for supervision to be developed and in place as required (following an initial assessment of provision)

• Training to be commissioned as required

• Leadership development programme in place specifically for social prescribing link workers