Contracts Finder · Historical

Professional voice services

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £50,000Estimated value stated in the notice
Deadline (UK time): Mon 6 Mar 2023, 12:00 GMTA deadline does not apply to this historical notice. The source records Mon 6 Mar 2023, 12:00 GMT, which is not an open deadline.
Published: 20 Feb 2023
Region: North West

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

TRG wish to appoint a supplier who can create a professional, unique, consistent and on-brand calling experience This will include creating an 'audio style guide' for TRG, Review all existing in-queue messaging and provide professional services support to refine and improve based on our needs, Reduce customer wait times within our IVR and iIVR through the removal of unnecessary content, Provide scripting, voice, and music within our IVR and iIVR, Enable channel deflection and promotion/service awareness and improvements, Provide an on-going managed service, helping TRG respond to the needs of our customers and colleagues in-line with our business objectives.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

32583000
32000000 32500000 32580000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

20 Feb 2023
Contract notice
Contract notice published 20 February 2023.
Release 2b4aad42-1b16-40c5-b476-e716a2a7c032
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

Riverside published this notice.

Estimated value stated in the notice: £50,000.

07/ Tender hubs

More North West tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.

More North West tenders

Open now in North West tenders

A66 Northern Trans Pennine Project(NTP) - Carleton Underpass Structure (Precast Concrete Beams)KIER TRANSPORTATION LIMITED · North West · Published 15 Oct 2026Kier Infrastructure intends to engage experienced and qualified bridge installation contractors for the erection of Carleton Underpass on Scheme 2 of the A66 Northern Transpennine Project. The scope is for the installation of pre-cast concrete beams and the ancillary works. The A66 upgrade will s£10,000,000Estimated value stated in the noticeCloses Thu 5 Nov 2026, 17:00 GMT

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: 2b4aad42-1b16-40c5-b476-e716a2a7c032
Source: Contracts Finder
Stage: contract · Contract
Last verified: Fri 10 Apr 2026, 12:13 BST
Read at: Fri 23 Oct 2026, 18:24 BST

Built on published notices from Find a Tender and Contracts Finder.