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Find a Tender · Historical

The Police, Fire and Crime Commissioner

Workforce Planning Software

Historical · OpenClosed

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£719,500Estimated value stated in the notice
Deadline (UK time)
Mon 27 Nov 2023, 12:00 GMTClosed.
Published
26 Oct 2023
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement. The contract shall be for a period of 4 years with extension options of 5 periods of 12 months. North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability, anticipated to be between 13-18th December 2023.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 48000000
  • 72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 26 Oct 2023
    Tender notice

    Tender notice published 26 October 2023.

    Deadline in this release: Mon 27 Nov 2023, 12:00 GMT.

    Release 031687-2023

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • Only one release is held, so there is no change history.

06/ Questions

About this notice

The notice gave a deadline of Monday 27 November 2023, 12:00 GMT. It is no longer open for bids.

The Police, Fire and Crime Commissioner published this notice.

Estimated value stated in the notice: £719,500.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-040f66
Source
Find a Tender
Stage
tender · Open
Last verified
Mon 6 Apr 2026, 12:59 BST
Read at
Sat 24 Oct 2026, 04:25 BST

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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