RFP QuestBeta
ClosedStage · tender

The Police, Fire and Crime Commissioner

Workforce Planning Software

IT ServicesCPV 48000000
Value£720k
Deadline27 Nov 2023
Published26 Oct 2023
RegionNationwide
Timeline
Published 26 Oct 2023ClosedCloses 27 Nov 2023
Who to contact
Paul Armstrong
paul.armstrong@southyorkshire.police.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£720ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement.

The contract shall be for a period of 4 years with extension options of 5 periods of 12 months.

North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times.

Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation.

All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3).

The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability, anticipated to be between 13-18th December 2023.

Requirements

What the notice asks for

01

The Police, Fire & Crime Commissioner

The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement.

02

The contract shall be for a period

The contract shall be for a period of 4 years with extension options of 5 periods of 12 months.

03

North Yorkshire Police (NYP) customer contact team

North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times.

04

All of the supplier’s staff (& any

All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3).

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named in obligation language, 0 mentioned. Each one is quoted from the notice.

CTC / NPPV police vettingsays mustPersonnel clearance & vetting · per person
All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3).

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
ocds-h6vhtk-040f66
Stage
tender · Open
Source
Find a Tender
Buyer ref
031687-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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