Contracts Finder · Historical
Contact Engagement Programme - Telephony Services - Core Platform and Systems Integrator
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £42,945,026Estimated value stated in the notice
- Deadline (UK time)
- Mon 10 Feb 2020, 12:00 GMTA deadline does not apply to this historical notice. The source records Mon 10 Feb 2020, 12:00 GMT, which is not an open deadline.
- Published
- 27 Nov 2020
- Region
- North East, North West, Yorkshire and The Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
Provision of a contact centre core telephony platform and systems integrator services to integrate various contact centre technologies.
08/04/2024 - Admin amendment to correct awarded contract value to include in scope extensions. Initial publication only included the "initial term".
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 32000000 32400000 32420000
- 32429000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 27 Nov 2020Contract notice
Contract notice published 27 November 2020.
Release 72d74ad3-f947-4eef-a52c-623d11f7be30
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
More telephony and mobile services tenders like this
This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by a fixed rule on the notice’s title, buyer and region.
Open now in Telephony and mobile services tenders
- Telephony Services and Call Recording Software Support and MaintenanceThe Police and Crime Commissioner for Lincolnshire · Published 16 Sep 2026The Police and Crime Commissioner for Lincolnshire is seeking to award a Contract for the provision of Telephony Services and Call Recording Software Support and Maintenance£800,000Estimated value stated in the noticeCloses Fri 30 Oct 2026, 12:00 GMT
- TfGM - Cloud Public Address SystemTransport for Greater Manchester · Published 17 Sep 2026This tender relates to Transport for Greater Manchester's (TfGM) need to procure a Cloud Public Address (PA) System and associated services to provide a secure, resilient, IP-based PA capability across TfGM Transport Service Facilities (TSFs). The PA service is intended to provide real-time passengeValue not stated in sourceCloses Fri 30 Oct 2026, 16:00 GMT
- The Provision of a Managed Call Conferencing ServiceHealth and Safety Executive · Published 6 Oct 2026The Health and Safety Executive's (HSE) Executive Committee hold monthly Town Hall events for all HSE staff to join. They want to provide all staff with the ability to join whether they are in the office, at home, or offsite at duty holder premises. For frontline staff working offsite, the option is£330,000Estimated value stated in the noticeCloses Tue 3 Nov 2026, 13:00 GMT
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 72d74ad3-f947-4eef-a52c-623d11f7be30
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Fri 3 Apr 2026, 14:09 BST
- Read at
- Fri 23 Oct 2026, 21:54 BST
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