360 Platform
Est. £216,000 (range £162k–£466k, from 7 previous notices)
The procurement contact named on the official notice.
The submission route named on the official notice.
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
Eastlight Community Homes publishes IT Services work continuously — 11 notices, roughly one every 1 day. This is a stream to watch, not a cycle to wait for.
84% of Eastlight Community Homes’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
Eastlight proposes the implementation of a centralised platform that will serve as an essential layer within our existing technology stack.
This platform aims to empower Eastlight staff to enhance the quality of service provided to our customers by addressing specific operational challenges and improving customer experience.
The platform must bring together services managed across multiple systems and departments into a central application.
The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications.
Integration is key to the success of this tender, and the supplier must provide the integration layer that connects to legacy systems, and pieces together our technology stack to provide excellent services to our customers.
A fundamental objective of this tender and project is to reduce and eliminate silo working within Eastlight, using technology as an enabler to bring together all the processes managed across multiple applications.
What the notice asks for
The platform must bring together services managed
The platform must bring together services managed across multiple systems and departments into a central application.
The proposed solution must enable Eastlight staff
The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications.
Integration is key to the success
Integration is key to the success of this tender, and the supplier must provide the integration layer that connects to legacy systems, and pieces together our technology stack to provide excellent services to our customers.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-04ceaa
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 000695-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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