Contracts Finder · Historical
NAO Case Management Solution for Financial Audits
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £7,680,835Estimated value stated in the notice
- Deadline (UK time)
- Thu 11 Feb 2021Closed.
- Published
- 27 Oct 2026
- Region
- North East, North West, Yorkshire and The Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland, Isle of Man, Guernsey, Jersey, Anguilla, Bermuda, British Antarctic Territory, British Indian Ocean Territory
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
Modification Notice
Original description: The NAO sought to transform how it undertakes financial audits by procuring a flexible case management technology solution capable of supporting dynamic workflows, robust content management, effective collaboration, data‐led audit capability, and seamless integration with existing NAO systems. To achieve this, NAO launched a Competitive Dialogue procurement exercise in 2020, resulting in the contract award in 2022.
Description of the modifications
The contract was amended to revise operational support arrangements £1,136,000 for Apex, including service levels, fixed support charges and capped consumption-based services. Certain performance measures and obligations were removed or reassigned. Provisions relating to Microsoft responsibility, automated testing and supplier liability were also amended or clarified. The overall nature of the contract remains unchanged
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
The need for modification arose from circumstances identified after contract award and experience gained through implementation and operation of Apex, which created risks to sustainable support and service continuity. The changes were necessary to mitigate the risk of service disruption and secure a viable long-term support model for this business-critical system. The overall nature of the contract remains unchanged.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 72000000
04/ History
Releases of this notice
2 releases held, oldest first. Dates are UK time.
- 27 Oct 2026Tender notice
Tender notice published 27 October 2026.
Deadline in this release: Thu 11 Feb 2021.
Release 57c4a64b-a531-4aa1-8306-d11a8d1f9a35-919236
View this release on Contracts Finder (opens in a new tab) - 27 Oct 2026Contract notice
Contract notice published 27 October 2026. The source does not state what changed.
Release cf-v2:ae45f1e86632d95bd2fa847311a5049f0857a65ab3cb0eb4caea32ef8dec9d36
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- None recorded for the fields above. Attached documents are not read, so this is not a full account of the tender.
06/ Questions
About this notice
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 57c4a64b-a531-4aa1-8306-d11a8d1f9a35
- Source
- Contracts Finder
- Stage
- tender · Open
- Last verified
- Wed 28 Oct 2026, 06:18 GMT
- Read at
- Wed 28 Oct 2026, 09:08 GMT
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