a Business Integration Partner for business transformation support including ERP implementation.

Tenders are invited for the supply of a Business Integration Partner for business transformation support including ERP implementation.

2.5 The Council wishes to appoint a Business Integration Partner for business transformation support including implementation of ERP. It is suggested that this programme work will be in at least two phases with the second phase being more flexible:

Stage 1:

Programme Initiation (August 2025 to November 2025)

Establish the set up and mobilisation of a Programme Management Office for the implementation of the ERP system.

This should cover the key aspects of the programme such as:

• Programme governance

• Programme design principles

• Roles and responsibilities

• Detailed ERP programme plan covering key milestones / implementation phases and deliverables

• Programme / project management approach

• Programme reporting

• Programme risk and issue management

• Managing and holding the systems integrator, TechOne, to account

• Quality assurance and testing strategy

• Strategy for stakeholder engagement and change readiness

• Knowledge and skills transfer

A successful stage one will allow the Council to run the Programme Management Office once it is established but may require support in various future stages throughout the life of the project.

Stage 2:

Programme Delivery (November 2025 - August 2028)

Provision of a call-off support covering a variety of skills at several levels of expertise with associated daily prices that the Council may require of the duration of the ERP and potentially the wider corporate transformation programme, such as:

• Basic project / programme / business support

• Ongoing Implementation Support

• Training

• Governance Embedding

• Consultancy support for design of operating models

• Business analysts (specialist in best practice business processes)

• Coaching / change management

• Data quality / data migration

• Subject matter experts