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Find a Tender · Historical

North Hertfordshire District Council

Alarm Receiving Centre Call Handling System

Historical · CancelledNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£2,000,000Estimated value stated in the notice
Deadline (UK time)
No open deadlineA deadline does not apply to this historical notice.
Published
23 Oct 2026
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

This is the pre-qualification stage of a two stage process, for the procurement of a replacement Alarm Receiving Centre (ARC) platform supporting the Herts Careline service.

North Hertfordshire District Council (NHDC) has previously undertaken Preliminary Market Engagement to inform this procurement.

The ARC forms a critical component of the Council’s telecare infrastructure, providing 24/7 monitoring and response capability for vulnerable residents and partner organisations. The current platform is approaching technical and contractual end of life and requires replacement with a modern, secure and resilient solution capable of supporting both legacy analogue alarm traffic and the transition to digital telecare technologies.

NHDC uses an E-Tendering system (In-Tend) for all procurement activities. Suppliers must submit their responses via the Supply Hertfordshire Portal at: Supply Hertfordshire Electronic Tendering Site - Home

- You must be registered on the portal to submit a response.

- If already registered, use your existing username and password.

- A password reminder link is available on the homepage if required.

For technical difficulties, please contact the In-Tend Helpdesk at 0845 557 8079 or support@in-tend.com

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 79711000
  • 48100000
  • 72267100
  • 72253200

04/ History

Releases of this notice

2 releases held, oldest first. Dates are UK time.

  1. 10 Aug 2026
    Tender notice

    Tender notice published 10 August 2026.

    Release 075832-2026

    View this release on Find a Tender (opens in a new tab)
  2. 23 Oct 2026
    Notice

    Notice published 23 October 2026. The source does not state what changed.

    Release 100252-2026

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • None recorded for the fields above. Attached documents are not read, so this is not a full account of the tender.

06/ Questions

About this notice

North Hertfordshire District Council published this notice.

Estimated value stated in the notice: £2,000,000.

07/ Tender hubs

More IT tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

Open now in IT tenders

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-06e062
Source
Find a Tender
Stage
tenderCancellation · Cancelled
Last verified
Sat 24 Oct 2026, 07:09 BST
Read at
Thu 29 Oct 2026, 06:57 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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