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Birmingham Community Healthcare

BCHC-21-0042 Provision of a Patient Experience Portal

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
Mon 22 Aug 2022, 12:00 BSTA deadline does not apply to this historical notice. The source records Mon 22 Aug 2022, 12:00 BST, which is not an open deadline.
Published
16 Aug 2022
Region
North East, North West, Yorkshire and The Humber, East Midlands, West Midlands, East of England, London, South East, South West

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) requires a software solution to record, report and analyse on Patient Experience feedback and information.

The Patient Experience Platform is required to:-

• Provide an effective approach and methodology to gaining real-time feedback across all trust services including inpatients, outpatients and community services that that incorporates FFT and a patient and service user experience data collection.

• Provide as optional SMS FFT service, that would be specific to the needs of each Division and funded by them in addition to this contract.

• Support the integration of feedback collected from other sources and companies e.g. Surveys undertake on attend anywhere Platform.

 Enable the generation of timely, robust and reliable reports about patient experience and service user experience at the service delivery level.

 Generate information that provides assurance to the Board of Directors about patient and service user experience provided.

Full details of the requirement can be found in the Invitation to Tender Documents.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 48000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 16 Aug 2022
    Contract notice

    Contract notice published 16 August 2022.

    Release 678043e1-c53e-430d-acdf-4bea1a0e79f6

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.
  • Only one release is held, so there is no change history.

06/ Questions

About this notice

Birmingham Community Healthcare published this notice.

Value not stated in source.

07/ Tender hubs

More healthcare tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

Open now in Healthcare tenders

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
678043e1-c53e-430d-acdf-4bea1a0e79f6
Source
Contracts Finder
Stage
contract · Contract
Last verified
Thu 9 Apr 2026, 21:13 BST
Read at
Wed 28 Oct 2026, 19:01 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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